1.1. “Cal Auto” Website at www.calauto.co.il (hereinafter the “Website”) which has been developed and operated by Cal Auto Financial Services (1998) Ltd. BN Number 512699000 (hereinafter the “Company"), enables the Company’s customers to obtain through the Website car rental services, as well as information regarding these services.
1.5. The User is aware that the availability of information and services within the Website is not constant and at times is even is subject to the agreements of the Company and/or anyone on its behalf with third parties, and that the Company shall be entitled, at its sole discretion, to update and/or terminate and/or remove an application, service or specific content from the Website from time to time, immediately and with no prior notice, and the User shall have no claim and/or demand in this regard.
2. Use of the Website and the services included therein
2.1. The use of the Website and the contents offered therein is provided AS-IS. All of the information and data included in the Website, including information regarding the services offered through the Website, are updated and correct only as of the date indicated in such or next to such.
2.2. The use of the Website is open and available to all, free of charge (except for the services offered through it).
2.3. It is clarified that the photographs of the vehicles appearing in the Website are for illustrative purposes only. The Company shall not be responsible for any discrepancies between that displayed on the Website and the vehicle provided to the Customer, and that the Company shall make every effort to provide the Customer with a vehicle that is similar to the characteristics of the vehicle ordered by him.
3. Limiting use of the Website Without derogating from the aforementioned, the Company shall be entitled to prevent a User from making use of the Website in any one of the following events:
3.1. The User has carried out an illegal act and/or violated the provisions of law;
3.3. The User has provided the Company with false or outdated information upon purchasing the services offered on the Website;
3.4. The User has carried out an act or omission that may harm the Company, anyone on its behalf and/or any third party, including other Users of the Website or the orderly operations of the Website, including, without limitation, purchasing orders fraudulently or unauthorized.
4. Purchase of services
Any purchase of services through the Website is subject to the following provisions:
4.1. All of the sums and prices displayed on the Website’s price list include VAT (so far as payment of VAT is applicable under law), unless specifically stated otherwise. The Company reserves the right to modify, at any time, the prices appearing on the Website, with no prior notice.
4.2. The credit card by which the User wishes to pay for services through the Website is a valid Israeli or international credit card, which has been issued in Israel by one of the credit card companies.
4.3. Should the User make use of a credit card belonging to any third party, the use of the aforesaid credit card is fully known to and given the consent of the credit card’s registered owner, and that the User shall bear full liability and shall indemnify the Company immediately for any claim and/or demand by the credit card’s owner or any third party in connection with the User’s use of the credit card as aforementioned.
4.4. Following confirmation of the purchase’s details by the credit card companies, confirmation of the purchase shall be sent to the user at his e-mail address as he had entered at the time of the purchase. In the event where the purchase had not been approved by the credit card companies, the User shall be entitled to contact the customer services center by phone (pursuant to Section 9 below), in order to obtain assistance in settling the approval of the credit card companies for making the purchase.
4.5. Rental of vehicles is subject to the Rental Terms and the rental agreement to be signed upon collecting the vehicle.
4.6. It is hereby clarified that an order that had not been confirmed by obtaining an order confirmation as stated in Section 4.4 above shall not bind the Company in any way whatsoever.
4.7. The User hereby undertakes that all of the information he had entered during the purchase is true, exact, updated and complete. Submission of false information is a criminal offense, and one who does so shall be subject to criminal as well as civil legal proceedings as provided under law.
5. Cancellation of a transaction
A. The lessee shall be entitled to cancel the order in one or more of the following manners:
1. By making contacting via e-mail: firstname.lastname@example.org
2. By making contact via phone: *6020 or by making contact via fax to: 03-7910748. A termination notice as aforementioned shall be given within 14 days of placing the order and/or confirmation by Cal Auto, and no less than 2 business days prior to the pickup of the car.
In the event of cancellation pursuant to this Section, Cal Auto shall be entitled to charge the lessee with cancellation fees that shall not exceed 5% of the rental fees or NIS 100, according to the lower of the two.
B. In the event of a cancellation made other than within the time frames noted in Section A above, or should the lessee fail to pick up the vehicle on the agreed pick up time, Cal Auto shall be entitled to charge the lessee with cancellation fees subject to Cal Auto’s cancellation policy.
7. Intellectual property
7.1. The full intellectual property rights (of any kind whatsoever), including trademarks, commercial secrets and copyrights, whether registered or not, on the Website or any part thereof, including (and without detracting from): Contents, services offered on it, design, as well as any software, application, computer code, graphic file, text and any other material contained on the Website, whether on the external interface, source code or target code - are owned solely by the Company and/or third parties, as applicable, and are protected by the copyright laws of the State of Israel, international conventions and copyright laws of other countries.
7.2. The Users are prohibited from modifying, copying, publishing, distributing, presenting, executing, duplicating, licensing, creating derivative works, executing reverse engineering or selling in full or in part, temporarily or permanently in any manner whatsoever, any part of the information and contents included on the Website without obtaining the prior written consent of the Company and/or such third parties (as applicable). In addition, no use of the Website is to be made in a manner that constitutes or may constitute any violation or harm to the Company’s intellectual property, without obtaining its explicit prior written consent to such.
7.3. The trademarks on the Website constitute intellectual property belonging to the Company and/or third parties, or in the event where such had been posted on behalf of advertisers, business partners or suppliers - the property of those solely. No use is to be made of such without obtaining their prior written consent.
8. User’s undertakings
The use of the Website is subject to the following terms
8.3. The User undertakes to refrain from linking to the Website and/or use such and/or the information, contents and services included therein for any upload, download, distribution, advertisement or transmission of: (A) Information or other matter in a manner that violates any rights, including intellectual property rights, privacy protection rights and/or any other proprietary rights; (B) information or other matter that is prohibited from publication or use due to being deemed threatening, harming, insulting, libelous, defamatory, racist or inappropriate content; (C) information or other matter including any virus or other software that may sabotage the computer systems of the Company and/or any third parties or in a manner that may restrict or prevent others from using the Website; or (D) information or other matter that includes advertising of any kind whatsoever without obtaining the Company’s prior written consent.
8.4. The User undertakes to refrain from making any modifications and/or intervene in any way in the source code of the Website and/or the information and/or the contents included therein, as well as refrain from uploading any software and/or applications that may harm or cause any damage to the Website and/or the Company and/or any other third parties whatsoever.
9. Restriction of liability
9.1. In no event or any circumstances the Company and/or its administrators and/or its employees and/or anyone on their behalf shall bear any liability or obligation for any of the following:
9.1.1. Any expense, loss or indirect damages, consequential or resulting (including economic loss, loss of profits, loss of business opportunity, loss of goodwill, impairment etc.) that may be incurred by the User or any third party in connection with the use of the Website and/or act or omission of the Company and/or anyone on its behalf;
9.1.3. Any expense, loss or damage incurred in connection with actions or omissions by the user and/or third parties, including and without derogating from, communication providers (including in connection with malfunctions and/or obstructions, temporary or permanent of the communication lines).
9.1.4. For any expense, loss or damage incurred in connection with unauthorized access, attack, hacking and penetrating information (or attempt to commit any of these) through communication lines or other communication networks.
9.1.5. For any expense, loss or damage incurred by the User due to updating and/or cancellation and/or removal of contents from the Website and/or removal of the Website (or blockage of access to such) for reasonable and acceptable periods of time for maintenance and/or upgrading purposes.
9.2. Without derogating from the aforementioned:
9.2.2. The continuous use of the Website is dependent, among other things, on the availability, integrity and durability of the Internet network and/or the cellular communications network (as applicable), which as is well known, at times and/or part of the regions in Israel are not complete and continuous. The Company, its administrators, employees and anyone on its behalf or representing such, shall not bear any liability for any loss, expense or damage, including special, consequential or indirect damage that had been incurred in connection with the activity or inactivity of the Website, including (and without derogating from) in connection with any mistake, malfunction, technical or other failure in viewing the information and/or downloading the contents and/or their inclusions and/or their date of transfer.
9.2.3. The Website may include inaccuracies or clerical errors and others, and the User declares that he is aware that there is no possibility to prevent errors, shortcomings and mistakes in contents and/or the manner of their provision.
9.2.4. Communication networks, computers, servers and Internet websites are exposed to hacking and hacking attempts by various parties. The Company takes various security measures in order to maintain the privacy of the information entered while using the Website; however, the User must be aware that such cannot not be fully guaranteed and security breaches as well as hacking into the Website may occur. The Company does not guarantee that the Website will be absolutely immune to unauthorized access to the information stored in it. By browsing the Website and providing the User’s details, the User releases the Company and/or anyone on its behalf of liability for any damage incurred by him and/or anyone on his behalf due to attacks and hacking attempts as aforementioned, and hereby waives any claim against the Company and/or anyone on its behalf.
10. Customer service center
10.1. The provision of notices by the Company, for all intents and purposes, shall be carried out in a manner prescribed by the Company, at its sole discretion. Without derogating from the aforementioned, publication on any type of media and/or on the Website shall be deemed as notification, and the User shall have no claim and/or demand for so and/or claim as to being unaware of the notice’s contents.
10.2. For making contact or inquiry on any issue related to the Website or the services provided through such, it is possible to contact the Website’s customer service by phone: 03-7912000 Sunday - Thursday from 08:00 - 17:00 or e-mail to email@example.com .